Graphite E-Reel Seat

Thank you for shopping with Dominion Rods. The following information explains how we process and ship your order.

Order Processing

Orders are typically processed within 3-5 business days of payment confirmation. You will receive a tracking number by email once your order ships. Orders placed on weekends or holidays will be processed the next business day.

Domestic (US) Shipping

Shipping rates within the United States are calculated based on two zones:

• Zone 1: Florida, Alabama, Arkansas, Mississippi, Tennessee, Kentucky, West Virginia, Virginia, North Carolina, South Carolina, Georgia, Pennsylvania, and New Jersey.
• Zone 2: All other US destinations, including Alaska, Hawaii, Puerto Rico, Guam, and APO/FPO/DPO addresses.

Shipping rates for the applicable zone are displayed at checkout. The carrier and service level used for US orders are selected at the discretion of Dominion Rods to provide the most reliable and cost effective delivery for your shipment.

Free shipping over $1,000 is only applicable to domestic (US) customers on select Dominion products.

International Shipping

We ship to a range of international destinations. Applicable duties, taxes, and import fees are calculated and collected at checkout so that there are no surprise charges upon delivery. International transit times vary based on destination and customs processing, and any delays caused by customs are outside of our control.

Lithium Battery and Hazmat Shipping

Products containing lithium batteries (including the Dominion E-Rod®) are subject to applicable hazardous materials shipping regulations. Certain shipping methods or international destinations may be restricted. We will use a compliant shipping method for all such products.

Lost or Damaged Shipments

If your order arrives damaged, is missing items, or fails to arrive, please contact us at info@dominionrods.com as soon as possible so we can work with the carrier to resolve the issue. Please retain all original packaging in the event a damage claim needs to be filed.

Address Accuracy

Customers are responsible for providing an accurate and complete shipping address at checkout. Dominion Rods is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information. Reshipment of returned packages may incur additional shipping charges.

Contact

For any shipping questions, please email info@dominionrods.com

If you are unsatisfied with your purchase for any reason. Return your Dominion Rod within 10 days of receipt for a full refund (minus any shipping costs). Beyond 10 days, returns will only be accepted for exchanges or refund based on our warranty/replacement guidelines

1年間の限定保証の対象

この限定 1 年間保証は、製造上の欠陥によって生じたロッドの損傷のみを対象とします。製品の通常以外の使用によるロッドの誤用、乱用、改ざんによって生じた損傷、または DOMINION RODS 以外によって行われた修理によって生じた不適合または損傷は保証の対象外となります。

*すべての保証請求には、Dominion Rods™ 認定販売店からの領収書が必要です。

*この限定 1 年間保証は、Dominion Rods が (a) 製品が Dominion Rods によって承認されていない修理の対象になった、(b) 製品が改造、放置、不適切なメンテナンス、誤用、乱用、または損傷を受けたと判断した場合、無効とみなされます。